At hpibet, your privacy is not a checkbox — it is a core part of how the platform is built and operated. This Privacy Policy explains exactly what personal data hpibet collects from Filipino players, why it is collected, how it is used, who it may be shared with, and what rights you have over your own information. Please read this document carefully before registering or using any part of the hpibet platform.
1.1 hpibet operates the online gaming platform accessible at hpibet.vip ("the Platform"). In this Privacy Policy, references to "hpibet", "we", "us", or "our" refer to the operator of the hpibet platform.
1.2 hpibet acts as the data controller in respect of the personal data collected from users of the Platform. As data controller, hpibet determines the purposes and means by which your personal data is processed.
1.3 hpibet operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR) and is committed to handling personal data in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
1.4 If you have any questions about how hpibet handles your personal data, you may contact the hpibet Data Protection Officer using the contact details provided in Section 14 of this Policy.
2.1 hpibet collects personal data that is necessary for the operation of the Platform, the provision of gaming services, and compliance with applicable legal and regulatory obligations. The categories of personal data hpibet may collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, government-issued ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communications, support, verification |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud prevention, performance optimization |
| Usage Data | Games played, wagers placed, session duration, login history | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
| Verification Documents | Copies of government-issued ID, proof of address, selfie verification | KYC compliance, age verification, fraud prevention |
2.2 hpibet does not collect sensitive personal data beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive data is collected — such as a copy of a government-issued ID — it is handled with additional security controls and access restrictions.
3.1 hpibet collects personal data through the following channels:
3.2 Where hpibet receives personal data about you from a third party, we will handle that data in accordance with this Privacy Policy and will inform you of the source of the data where required by applicable law.
4.1 hpibet uses the personal data it collects for the following purposes:
4.2 hpibet will not use your personal data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your consent or establishing another lawful basis for the processing.
5.1 hpibet processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:
6.1 hpibet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. hpibet may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
6.2 Where hpibet engages third-party service providers to process personal data on its behalf, those providers are required to process data only in accordance with hpibet's instructions and to implement appropriate technical and organizational security measures.
6.3 hpibet may disclose personal data where required to do so by law, court order, or the lawful request of a government authority, or where disclosure is necessary to protect the rights, property, or safety of hpibet, its players, or the public.
7.1 hpibet uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit the Platform. They help hpibet recognize your device, maintain your session, and remember your preferences.
7.2 hpibet uses the following categories of cookies:
7.3 You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate.
8.1 hpibet retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
8.2 As a general principle, hpibet retains account data for a minimum of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and applicable AML regulations. Financial transaction records may be retained for longer periods where required by law.
8.3 Where personal data is no longer required for any lawful purpose, hpibet will securely delete or anonymize it in accordance with its data retention schedule.
8.4 In certain circumstances, hpibet may retain personal data for longer than the standard retention period — for example, where the data is relevant to an ongoing investigation, legal proceedings, or a regulatory inquiry.
9.1 hpibet implements a range of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
9.2 While hpibet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. hpibet cannot guarantee the absolute security of data transmitted over the internet. You are responsible for keeping your account credentials confidential and for notifying hpibet immediately if you suspect unauthorized access to your account.
9.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, hpibet will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.
10.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by hpibet:
Request a copy of the personal data hpibet holds about you and information about how it is being processed.
Request correction of inaccurate or incomplete personal data held about you.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive a copy of your personal data in a structured, commonly used, machine-readable format.
Withdraw consent to processing at any time where processing is based on consent, without affecting prior lawful processing.
10.2 To exercise any of these rights, please contact hpibet's Data Protection Officer using the contact details in Section 14. hpibet will respond to all valid requests within thirty (30) days. In complex cases, this period may be extended by a further two months, with notice provided to you.
10.3 If you are not satisfied with hpibet's response to a privacy request or complaint, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
11.1 The hpibet Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. hpibet does not knowingly collect personal data from individuals under the age of 21.
11.2 If hpibet becomes aware that personal data has been collected from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on hpibet, please contact the support team immediately.
12.1 The hpibet Platform may contain links to third-party websites or services. hpibet is not responsible for the privacy practices of those third parties and this Privacy Policy does not apply to any third-party websites or services.
12.2 hpibet encourages you to review the privacy policies of any third-party websites you visit. The inclusion of a link on the hpibet Platform does not constitute an endorsement of the linked website or its privacy practices.
13.1 hpibet reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or hpibet's data processing practices. The date of the most recent revision is displayed at the top of this page.
13.2 Where changes are material, hpibet will notify registered users via the email address associated with their account and/or by displaying a prominent notice on the Platform. Your continued use of the Platform following notification of changes constitutes acceptance of the revised Privacy Policy.
13.3 If you do not agree to the revised Privacy Policy, you must cease using the Platform and may request account closure by contacting hpibet customer support.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or hpibet's handling of your personal data, please contact the hpibet Data Protection Officer:
14.2 For general account support, our customer service team is available 24/7 in both English and Filipino. For responsible gaming concerns or self-exclusion requests, please visit the Responsible Gaming page.
14.3 If you wish to escalate a privacy complaint that has not been resolved to your satisfaction, you may contact the National Privacy Commission of the Philippines through their official channels.
Beyond the legal language, here is what hpibet's privacy commitments mean for you as a Filipino player in practical terms.
All data transmitted between your device and hpibet is protected by TLS/SSL encryption. Your account credentials, payment details, and personal information travel securely across the network.
Only authorized hpibet personnel with a genuine need can access your personal data. Role-based permissions and multi-factor authentication protect against internal and external unauthorized access.
hpibet operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173). Your rights as a data subject are recognized and actively protected by the platform.
hpibet never sells, rents, or trades your personal data to third parties for their own marketing purposes. Your information is used only for the purposes described in this Privacy Policy.
Access, correct, download, or request deletion of your personal data at any time. hpibet's Data Protection Officer is available to handle all privacy requests within 30 days.
hpibet collects only what is genuinely necessary. No speculative data collection, no unnecessary profiling — just the information needed to run a safe, compliant, and enjoyable platform.
Now that you understand how hpibet protects your personal data, join Filipino players across Manila, Cebu, Davao, and beyond who trust hpibet for a secure and fair gaming experience.
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